Crime & Safety

Late Customer Confronts Strict Dance Studio's Instructors

A dance studio with an apparently immovable late policy is confronted by a customer with what seems to be an irresistibly forceful response.

Work It Dance and Fitness studio in Norwalk has a policy with latecomers to dance classes -- they're locked out of the studio, and the business management says it informs customers of that practice.

And the customers are also told they don't get their money back, according to the business.

According to a Norwalk police report, a 40-year-old customer from Trumbull experienced this policy first-hand on Saturday when she arrived late to her class, found the doors locked on her and banged away at them -- loudly.

When the 29-year-old instructor of a class later left the business at 19 N. Main St., another employee, 27, who initially walked out with her, found the customer who had been banging on the door was walking toward the instructor, according to that employee. The employee ran over to the instructor as the customer swore at her and told her she was a bad instructor. No violence resulted.

Police later spoke with the customer, who said she was upset because she didn't get a refund from the business. Police told her she would be arrested if she returned to the dance studio. The owner told police he wanted to file a restraining order against the customer to keep her away.



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